
Our Policy
Our Money-Back Guarantee
Making you happy is what we are all about. If for any reason you are not 100% fully satisfied with your
purchase, you may return it within 60 days for an exchange, or get your full money back within 30 days
with your receipt. We will even pay for your shipping! No questions asked . We are committed to giving
you the very best in quality and service.
Shipping
- Shipping is $5.00 per order delivered to locations in the USA and Canada, regardless of how
many pieces!
- International rates may vary. Call or email us to make arrangements for delivery outside
the USA and Canada.
- Fast, dependable delivery! Items will be shipped in 48 hrs,
excluding weekends and holidays.
- All items will be shipped via USPS Priority Mail with tracking.
- Expedited shipping UPS or FedEx available upon request.
NOTE* We cannot ship UPS or FedEx to PO Boxes, APOs, and FPOs.
- Should any damage occur, contact us at AlcalaDesigns.com
and we will resolve it immediately.
Volume Discounts
Volume Discounts are available to pre-qualified retailers and/or distributers. For more information
please contact us at
- David@Alcaladesigns.com
- or call one of our locations
- Carmel-by-the-Sea, CA @ 831.626.3537
Sales Tax
When dellivery is taken in California, a 7.25% California sales tax will be added to the purchase
price.

