Our Policy
Making you happy is what we are all about. If for any reason you are not 100% fully satisfied with your purchase, you may return it within 60 days for an exchange, or get your full money back within 30 days with your receipt. We will even pay for your shipping! No questions asked . We are committed to giving you the very best in quality and service.
- Shipping is $5.00 per order delivered to locations in the USA and Canada, regardless of how many pieces!
- International rates may vary. Call or email us to make arrangements for delivery outside the USA and Canada.
- Fast, dependable delivery! Items will be shipped in 48 hrs, excluding weekends and holidays.
- All items will be shipped via USPS Priority Mail with tracking.
- Expedited shipping UPS or FedEx available upon request. NOTE* We cannot ship UPS or FedEx to PO Boxes, APOs, and FPOs.
- Should any damage occur, contact us at AlcalaDesigns.com and we will resolve it immediately.
Volume Discounts are available to pre-qualified retailers and/or distributers. For more information please contact us at
- David@Alcaladesigns.com
- or call one of our locations
- Carmel-by-the-Sea, CA @ 831.626.3537
When dellivery is taken in California, a 7.25% California sales tax will be added to the purchase price.
